1 Introduction
This Privacy Policy ("Policy") describes the practices of pk080 ("Company", "we", "us", "our") with respect to the collection, use, storage, disclosure and protection of personal data relating to users ("you", "User") of the pk080 online betting and live casino platform accessible at https://pk080.cam ("Platform").
pk080 is committed to protecting your privacy and handling your personal data in a transparent, lawful and accountable manner. This Policy has been prepared in accordance with internationally recognised data protection principles and the operator's applicable licensing framework.
This Policy applies to all personal data collected through: the Platform and its subpages; account registration and management processes; financial transactions and KYC verification; customer support communications; and cookies and tracking technologies deployed on the Platform.
By registering an account on or continuing to use the Platform, you acknowledge that you have read, understood and consent to the data practices described in this Policy. If you do not agree, please discontinue use of the Platform immediately.
2 Definitions
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, email address, IP address, financial data and device identifiers. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, erasure or any combination of these. |
| Data Controller | pk080, which determines the purposes and means of processing your personal data. |
| Data Processor | A third party that processes personal data on behalf of pk080 under a contractual arrangement (e.g., KYC verification providers, payment processors). |
| Consent | A freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for a stated purpose. |
| Cookie | A small text file stored on your device by a website to retain information between browsing sessions. |
| KYC | Know Your Customer — the identity, age and document verification process required by the operator's regulatory obligations. |
3 Data We Collect
pk080 collects the following categories of personal data, strictly limited to what is necessary for the purposes described in Section 5:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC compliance, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, support, correspondence |
| Financial Data | Deposit/withdrawal amounts, payment method identifiers (not full card numbers), transaction history | Payment processing, AML monitoring, KYC |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Platform security, fraud prevention, analytics |
| Usage Data | Pages visited, features used, betting activity, login timestamps | Responsible gambling monitoring, product improvement |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | Passport/CNIC scans, proof of address, payment method ownership evidence | Regulatory compliance, identity verification |
4 How We Collect Data
pk080 collects personal data through the following channels:
4.1 Directly from You
- Registration forms when you create an account
- Deposit and withdrawal requests submitted through the Platform
- KYC documentation submitted for identity verification
- Communications with our support team via live chat or email
- Feedback forms and user surveys (where applicable)
- Responsible gambling tool requests (e.g., self-exclusion, limit-setting)
4.2 Automatically via Technology
- Cookies and similar tracking technologies (see Section 9 for details)
- Server logs recording IP addresses, access times and page requests
- Device fingerprinting for fraud prevention and account security
- Session monitoring tools used to detect unusual account activity
4.3 From Third Parties
- Identity verification (KYC) service providers who confirm the authenticity of documents you submit
- Payment processing partners who provide transaction status and fraud signals
- Anti-fraud and AML monitoring services that cross-reference activity against risk databases
5 Legal Basis & Purpose of Processing
pk080 processes your personal data only when a valid legal basis exists. The following table sets out the primary purposes of processing and the corresponding legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract with the User |
| Processing deposits and withdrawals | Performance of contract; legal obligation (AML) |
| Identity verification (KYC) | Legal obligation under licensing requirements |
| Responsible gambling monitoring | Legal obligation; legitimate interest (player protection) |
| Fraud prevention and platform security | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Platform analytics and product improvement | Legitimate interest (improving user experience) |
| Promotional communications (where opted in) | Consent (opt-in only; withdrawable at any time) |
Where processing is based on consent, you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
6 Data Sharing & Disclosure
pk080 does not sell, rent or otherwise trade your personal data to any third party for their own marketing purposes. We share personal data only in the following circumstances:
6.1 Service Providers (Data Processors)
We engage third-party service providers to perform specific functions on our behalf. These processors are contractually bound to handle your data securely and only as instructed by pk080. Categories of processors include:
- KYC and identity verification providers
- Payment processing and fraud detection partners
- Cloud hosting and infrastructure providers
- Customer support platform operators
- Analytics and security monitoring services
6.2 Legal & Regulatory Disclosures
pk080 may disclose personal data to competent authorities, regulators, law enforcement agencies or courts where required by applicable law, court order or the operator's licensing obligations. This includes disclosures related to AML investigations, fraud inquiries or responsible gambling regulatory reviews.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring or sale of all or part of pk080's business, your personal data may be transferred to a successor entity. You will be notified of any such transfer and any material changes to data processing practices that may result from it.
7 Data Retention
pk080 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and the operator's licensing obligations.
7.1 Retention Periods
- Account data and transaction records: Retained for a minimum of 5 years following account closure, as required by typical AML and KYC regulatory frameworks.
- KYC documents: Retained for the duration of the account and for a minimum of 5 years post-closure.
- Support communications: Retained for up to 3 years for quality assurance and dispute resolution purposes.
- Technical and usage logs: Typically retained for 12–24 months for security and analytics purposes, then anonymised or deleted.
- Responsible gambling records: Self-exclusion records and limit-setting history are retained for a minimum of 5 years to prevent circumvention of exclusions.
7.2 Post-Retention Disposal
Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that ensures it cannot be linked back to any individual. Anonymised aggregate data may be retained indefinitely for statistical purposes.
8 Data Security
pk080 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security measures include, but are not limited to:
- SSL/TLS encryption for all data transmitted between your device and the Platform
- Encryption at rest for sensitive stored data including KYC documents and financial records
- Access controls ensuring that only authorised personnel with a genuine business need can access personal data
- Multi-factor authentication for internal systems that process personal data
- Regular security audits and vulnerability assessments of platform infrastructure
- Incident response procedures to detect, contain and report data security incidents within required timeframes
No data transmission over the internet or electronic storage method is entirely secure. pk080 cannot guarantee absolute security but takes all reasonably practicable steps to protect your personal data and will notify you and relevant authorities in the event of a qualifying data breach in accordance with applicable obligations.
9 Cookies & Tracking Technologies
pk080 uses cookies and similar tracking technologies to operate the Platform, improve user experience, analyse platform usage and support security functions. The following types of cookies may be deployed:
9.1 Essential Cookies
These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, security controls and the wagering interface. Essential cookies cannot be disabled without impairing Platform functionality. No consent is required for their use.
9.2 Analytics Cookies
Analytics cookies allow pk080 to understand how users interact with the Platform — including which pages are visited most frequently, where users encounter errors, and how long sessions typically last. This data is used in aggregate form to improve Platform design and performance. You may opt out of analytics cookies through your browser settings.
9.3 Functional Cookies
Functional cookies remember preferences you have set — such as language settings, odds format preferences and display options — so that you do not need to reconfigure these on each visit.
9.4 Marketing Cookies
Where you have opted in to marketing communications, marketing cookies may be used to present relevant promotional content. These cookies are only deployed with your explicit consent and can be withdrawn at any time.
9.5 Managing Cookies
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Note that disabling essential cookies will affect your ability to use the Platform. Detailed browser-specific instructions for managing cookies are available in your browser's help documentation.
10 Your User Rights
Subject to applicable law and the operator's licensing framework, you have the following rights with respect to your personal data held by pk080. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request":
Right of Access
You have the right to request a copy of the personal data pk080 holds about you, along with information about how it is being processed. We will respond within a reasonable timeframe as required by applicable law.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Please ensure your account details are kept current through account settings or by contacting support.
Right to Erasure ("Right to be Forgotten")
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. This right is subject to legal retention obligations — for example, AML and KYC records must be retained for regulatory minimum periods even after account closure.
Right to Restriction of Processing
In certain circumstances (e.g., where you contest data accuracy or object to processing), you may request that pk080 restrict processing of your data while the matter is under review.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You may object to processing based on legitimate interests at any time. You also have an absolute right to object to processing of your data for direct marketing purposes, which will be honoured immediately upon receipt of your request.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal. Contact [email protected] to withdraw consent for marketing communications or optional data uses.
11 Children's Privacy
The pk080 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from individuals under the minimum eligible age.
If pk080 becomes aware that personal data has been collected from a person below the minimum eligible age, that data will be immediately and securely deleted and the associated account will be permanently closed in accordance with our underage access procedures. Any funds held in such an account will be handled in accordance with operator policy and applicable regulatory requirements.
If you are a parent or guardian and believe your child may have accessed or registered on the Platform, please contact us immediately at [email protected] so that we can take prompt action.
12 International Data Transfers
pk080 may transfer your personal data to countries outside your country of residence, including to service providers and infrastructure partners located in other jurisdictions. Where such transfers occur, pk080 ensures that appropriate safeguards are in place to protect your data, which may include:
- Transfers to jurisdictions with adequacy decisions from the relevant data protection authority
- Standard Contractual Clauses (SCCs) or equivalent contractual protections with data processors
- Binding corporate rules where applicable
If you are located in Pakistan and your data is transferred internationally, such transfers are governed by the operator's licensing framework. pk080 does not warrant that international data transfers comply with any specific Pakistani data protection statute currently in force.
13 Third-Party Links
The pk080 Platform may contain references to third-party payment methods and services for contextual purposes. pk080 does not maintain external links to third-party websites within the Platform's navigational structure. However, in the event that any content on the Platform references or implies a third-party service, pk080 is not responsible for the privacy practices, data processing or security of those third parties.
You are encouraged to review the privacy policies of any third-party service you interact with in connection with your use of pk080 — including any payment provider or mobile wallet service you choose to use when making a deposit or withdrawal.
14 Updates to This Policy
pk080 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance or operational requirements. The "Last Reviewed" date at the top of this page will be updated whenever a revision is made.
Where changes are material — meaning they substantially alter your rights or our obligations — pk080 will provide advance notice via the Platform or by email to your registered address. Non-material changes (such as minor clarifications of existing practices) may be published without specific notification.
Your continued use of the Platform following the publication of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you must cease using the Platform and close your account.
15 Contact Us
For all privacy-related queries, data rights requests and concerns, please contact our Data Protection support team using the details below. All requests must be submitted in writing. We do not accept telephone privacy requests.
Response Timeframe
Within 30 days (extendable by 60 days for complex requests)Live Chat Support
Available 24/7 (operator-provided) for general queriesIf you believe your data protection rights have been violated and your complaint has not been satisfactorily resolved by pk080, you may have the right to escalate the matter to the relevant supervisory authority in the operator's licensing jurisdiction.